Carsaman Fleet Services ("Carsaman", "we", "us", or "our") respects your privacy. This Privacy Policy describes what information we collect when you visit carsaman.com or engage our services, how we use it, and the choices you have about that use.
1. Information we collect
1.1 Information you provide directly
When you contact us, request a quote, or become a client, you may provide your name, company name, role, phone number, email address, physical address, and any details about your fleet that you choose to share. We collect this information directly from you through forms on this website, by phone, by email, or in person.
1.2 Information collected automatically
Our website collects limited technical information automatically when you visit, including IP address, browser type, device type, referring page, and pages viewed. We use this data to operate, secure, and improve the site.
1.3 Cookies
We use a small number of essential cookies to keep the site working. We do not use third-party advertising or tracking cookies by default. See our Cookie Policy for details.
2. How we use information
- To respond to inquiries, quote requests, and service questions.
- To provide, schedule, and document inspection and compliance services.
- To send transactional communication related to active engagements.
- To maintain records required by applicable law, including federal and California vehicle-inspection recordkeeping rules.
- To improve our website, services, and internal operations.
We do not sell your personal information. We do not share it with third parties for their marketing purposes. We do not use your information to train artificial intelligence models.
3. How we share information
We share personal information only in the following limited cases:
- Service providers who help us operate the business (e.g., hosting, email delivery, accounting). These providers are bound by confidentiality and may only use the information to perform services for us.
- Legal obligation, such as response to a valid subpoena, court order, or regulatory request.
- Business transfers in connection with a merger, acquisition, or sale of all or substantially all of our assets.
4. How long we keep information
Quote-request data we don't act on is deleted within 12 months. Active client engagement records are retained for the duration of the engagement plus seven years for accounting and compliance purposes. Inspection-report records are retained per federal and California recordkeeping requirements (typically a minimum of 14 months).
5. Your rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you the right to:
- Know what personal information we collect about you and how we use it.
- Request a copy of your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of any sale or sharing of your personal information (we do not sell or share).
- Not be discriminated against for exercising these rights.
To exercise any of these rights, email us at manage@carsaman.com or call +1 (209) 609-2784. We will respond within the timelines required by applicable law.
6. Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is 100% secure, however.
7. Children
Our services are for businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Significant changes may be announced to active clients by email.
9. Contact
Carsaman Fleet Services
1064 Carpinteria Dr, Galt, CA 95632, USA
Email: manage@carsaman.com
Phone: +1 (209) 609-2784