Context
A 32-truck regional dry-goods carrier based in Stockton was running fully reactive maintenance. Average unplanned downtime was 11.2 days per truck per year. Their insurer had flagged inspection documentation as 'thin' at the last renewal.
Approach
- 01Established a standing second-Tuesday monthly inspection contract.
- 02Built per-vehicle trend tracking so the carrier's maintenance manager could see which trucks were heading for trouble.
- 03Aligned report format with the insurer's audit checklist.
Outcome
- Average unplanned downtime dropped from 11.2 days to 6.6 days per truck per year — a 41% reduction.
- The next insurance renewal came back with a small but real premium reduction.
- Maintenance team moved from 70% reactive to 70% scheduled work in a single quarter.