Privacy Policy | Carsaman

Last updated: January 15, 2026

Carsaman ("we", "us", "our") operates the website carsaman.com and provides auto transport brokerage services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

1. Information we collect

Information you provide

Name, phone number, email address, and mailing address
Vehicle information (year, make, model, condition)
Pickup and delivery addresses
Payment details (processed by third-party payment processors — we do not store full card numbers on our servers)
Any messages you send us through forms, email, or phone

Information collected automatically

Device and browser information (IP address, browser type, operating system)
Usage data (pages viewed, referring URLs, time on page)
Cookies and similar tracking technologies (see our Cookie Policy)

2. How we use your information

To provide auto transport quotes and coordinate shipments
To communicate with you about your booking, deliveries, and support requests
To improve our website, services, and customer experience
To send occasional service updates or promotional emails (you can opt out at any time)
To comply with legal obligations and enforce our Terms of Service

3. How we share your information

We share personal information only with:

Auto transport carriers we assign to your shipment — limited to the details needed for pickup and delivery
Service providers such as payment processors, email delivery platforms, and analytics providers
Legal authorities when required by law, subpoena, or court order

We do not sell your personal information to third parties.

4. Cookies and analytics

We use cookies to remember your preferences and analyze site traffic (including through Microsoft Clarity, Google Analytics, and similar tools). You can control cookies through your browser settings and our on-site cookie banner. See our Cookie Policy for details.

5. Data security

We implement industry-standard technical and organizational measures to protect your personal information, including SSL encryption for data in transit, access controls, and regular security reviews. No system is 100% secure, but we take every reasonable step to safeguard your data.

6. Data retention

We retain personal information for as long as needed to provide our services and to comply with legal, tax, and accounting obligations — typically 5 years after your last interaction with us.

7. Your rights

Depending on your state or country of residence, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of the "sale" or "sharing" of personal information (California residents)

To exercise any of these rights, email us at cynthia@carsaman.com.

8. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Material changes will be announced via email or a prominent notice on our website.

10. Contact us

Questions about this Privacy Policy? Contact us at:

Carsaman
Attn: Cynthia Hernandez
5856 Dahlia Dr Apt 4
Orlando, FL 32807, USA
Email: cynthia@carsaman.com
Phone: (786) 238-5595