Family-owned auto transport, licensed & bonded β€” MC/DOT registered broker.
Home / About

About Carsaman

A family-owned auto transport broker built on trust, transparency, and a deep respect for the vehicles we move.

Our Story

Built by a customer who was tired of being one.

Carsaman was founded by Cynthia Hernandez in 2019 after a personal auto transport experience that went sideways β€” missed pickup, silent driver, mystery surcharges. She was convinced there had to be a better way to move a car across the country.

She spent the next year learning the industry from the inside out β€” getting licensed as an auto transport broker, building relationships with vetted carriers, and putting written service standards in place that most brokers still don't offer today.

What started as a one-person operation out of Orlando now moves thousands of vehicles a year β€” but Cynthia still personally reviews every account.

Carsaman dispatcher at work
Our Values

What we stand for

🀝

Honesty first

We give you the real quote, the real timeline, and the real trade-offs. If enclosed doesn't make sense for your car, we'll say so.

πŸ“ž

Answer the phone

Every call is answered by a human β€” usually within three rings. If you leave a message, we call back within the hour.

πŸ”

Vet every carrier

We check FMCSA authority, insurance certificates, safety scores, and customer reviews before any carrier joins our network.

πŸ“

Everything in writing

Your quote, your dispatch confirmation, your driver's info β€” you get it all documented, so nothing is a surprise.

πŸ’Ό

Small-business ethics

We're not a giant call center chasing volume. We win on repeat customers and referrals, so every shipment matters.

🌎

Community rooted

Based in Orlando, Florida. We hire locally, support neighborhood causes, and treat every customer like a neighbor.

By the numbers

12,400+

Vehicles shipped

14,000+

Vetted carriers in network

4.9/5

Average customer rating

98%

On-time delivery rate

Have a question for our team?

Cynthia and our dispatch team are happy to walk you through anything β€” quotes, timing, carrier selection, or industry basics.

Get in Touch